note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 87754
    [sr_id] => 201600357996
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Sunken or Raised Drain
    [requested] => 2016-01-29 12:19:18
    [updated] => 2016-02-01 10:15:51
    [expected] => 2016-02-02 12:19:18
    [address] => WARD 16 RIVER
    [created] => 2017-04-01 10:24:12
    [scanned] => 2017-04-01 10:24:12
    [close_detected] => 2016-02-01 10:15:51
)
1