note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 87748
    [sr_id] => 201600357712
    [status] => Closed
    [service_code] => 2000109-1
    [description] => Recreation and Culture / Park Maintenance / Sidewalk, Pathways, trails / Shopping cart on trail
    [requested] => 2016-01-29 11:08:24
    [updated] => 2016-01-29 13:17:13
    [expected] => 2016-02-02 08:30:00
    [address] => WARD 3 BARRHAVEN
    [created] => 2017-04-01 10:24:11
    [scanned] => 2017-04-01 10:24:11
    [close_detected] => 2016-01-29 13:17:13
)
1