note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 87710
    [sr_id] => 201600357439
    [status] => Closed
    [service_code] => 2000109-1
    [description] => Recreation and Culture / Park Maintenance / Sidewalk, Pathways, trails / Light is out
    [requested] => 2016-01-29 09:53:58
    [updated] => 2016-02-01 04:35:04
    [expected] => 2016-02-02 09:53:58
    [address] => WARD 14 SOMERSET
    [created] => 2017-04-01 10:24:06
    [scanned] => 2017-04-01 10:24:06
    [close_detected] => 2016-02-01 04:35:04
)
1