note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 87713
    [sr_id] => 201600357397
    [status] => Closed
    [service_code] => 2000165-1
    [description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Plowing or sanding is overdue
    [requested] => 2016-01-29 09:40:16
    [updated] => 2016-02-01 10:15:50
    [expected] => 2016-02-05 09:40:15
    [address] => WARD 10 GLOUCESTER-SOUTHGATE
    [created] => 2017-04-01 10:24:06
    [scanned] => 2017-04-01 10:24:06
    [close_detected] => 2016-02-01 10:15:50
)
1