note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 95779
    [sr_id] => 201501169742
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Plowing or sanding is overdue
    [requested] => 2015-12-28 14:58:46
    [updated] => 2016-01-22 10:15:26
    [expected] => 2016-01-04 14:58:46
    [address] => WARD 22 GLOUCESTER-SOUTH NEPEAN
    [created] => 2017-04-02 18:24:16
    [scanned] => 2017-04-02 18:24:16
    [close_detected] => 2016-01-22 10:15:26
)
1