note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 97112
    [sr_id] => 201501148695
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Some Items Left Behind
    [requested] => 2015-12-12 11:50:32
    [updated] => 2015-12-14 07:35:51
    [expected] => 2015-12-16 08:30:00
    [address] => WARD 7 BAY
    [created] => 2017-04-03 06:25:34
    [scanned] => 2017-04-03 06:25:34
    [close_detected] => 2015-12-14 07:35:51
)
1