note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 97104
    [sr_id] => 201501148507
    [status] => Closed
    [service_code] => 2000089-1
    [description] => Social Community Service / Graffiti / Vandalism / City of Ottawa
    [requested] => 2015-12-12 09:36:15
    [updated] => 2015-12-15 07:15:08
    [expected] => 2015-12-23 08:30:00
    [address] => WARD 19 CUMBERLAND
    [created] => 2017-04-03 06:25:23
    [scanned] => 2017-04-03 06:25:23
    [close_detected] => 2015-12-15 07:15:08
)
1