note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 98873
    [sr_id] => 201501125656
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Debris or litter on the road
    [requested] => 2015-11-29 22:18:11
    [updated] => 2015-11-30 16:15:23
    [expected] => 2015-12-07 08:30:00
    [address] => WARD 14 SOMERSET
    [created] => 2017-04-03 18:44:38
    [scanned] => 2017-04-03 18:44:38
    [close_detected] => 2015-11-30 16:15:23
)
1