note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 98868
    [sr_id] => 201501125555
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2015-11-29 17:05:04
    [updated] => 2015-11-30 07:15:17
    [expected] => 2015-12-01 08:30:00
    [address] => WARD 17 CAPITAL
    [created] => 2017-04-03 18:44:17
    [scanned] => 2017-04-03 18:44:17
    [close_detected] => 2015-11-30 07:15:17
)
1