note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 98856
    [sr_id] => 201501125379
    [status] => Closed
    [service_code] => 2000109-1
    [description] => Recreation and Culture / Park Maintenance / Sidewalk, Pathways, trails / Light is out
    [requested] => 2015-11-29 13:16:14
    [updated] => 2015-12-16 08:15:41
    [expected] => 2015-12-02 08:30:00
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-04-03 18:43:56
    [scanned] => 2017-04-03 18:43:56
    [close_detected] => 2015-12-16 08:15:41
)
1