note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 100079
    [sr_id] => 201501107785
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2015-11-18 19:40:34
    [updated] => 2015-11-24 13:15:39
    [expected] => 2015-11-19 08:30:00
    [address] => WARD 2 INNES
    [created] => 2017-04-04 04:25:34
    [scanned] => 2017-04-04 04:25:34
    [close_detected] => 2015-11-24 13:15:39
)
1