note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 100033
    [sr_id] => 201501107052
    [status] => Closed
    [service_code] => 2000142-1
    [description] => Garbage and Recycling / Retail / Black Box
    [requested] => 2015-11-18 13:38:39
    [updated] => 2015-11-19 09:15:25
    [expected] => 2015-11-23 13:38:39
    [address] => WARD 8 COLLEGE
    [created] => 2017-04-04 04:25:00
    [scanned] => 2017-04-04 04:25:00
    [close_detected] => 2015-11-19 09:15:25
)
1