note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 100040
    [sr_id] => 201501106961
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Over Bag Limit
    [requested] => 2015-11-18 13:06:16
    [updated] => 2015-11-20 08:46:08
    [expected] => 2015-11-20 08:30:00
    [address] => WARD 23 KANATA SOUTH
    [created] => 2017-04-04 04:25:02
    [scanned] => 2017-04-04 04:25:02
    [close_detected] => 2015-11-20 08:46:08
)
1