note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 99972
    [sr_id] => 201501105939
    [status] => Closed
    [service_code] => 2000173-1
    [description] => Garbage and Recycling / Solid Waste Collection / Black Box Collection - Houses / Mess Left Behind
    [requested] => 2015-11-18 07:47:15
    [updated] => 2015-11-18 09:45:20
    [expected] => 2015-11-20 08:30:00
    [address] => WARD 17 CAPITAL
    [created] => 2017-04-04 04:24:26
    [scanned] => 2017-04-04 04:24:26
    [close_detected] => 2015-11-18 09:45:20
)
1