note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 106322
    [sr_id] => 201501015199
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Road Damaged
    [requested] => 2015-10-05 14:07:01
    [updated] => 2015-10-06 11:15:50
    [expected] => 2015-10-06 08:30:00
    [address] => WARD 5 WEST CARLETON-MARCH
    [created] => 2017-04-21 19:24:27
    [scanned] => 2017-04-21 19:24:27
    [close_detected] => 2015-10-06 11:15:50
)
1