note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 106235
    [sr_id] => 201501013408
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Damaged curbs or medians
    [requested] => 2015-10-05 08:14:43
    [updated] => 2015-10-14 11:15:55
    [expected] => 2015-10-12 08:30:00
    [address] => WARD 13 RIDEAU-ROCKCLIFFE
    [created] => 2017-04-21 19:24:10
    [scanned] => 2017-04-21 19:24:10
    [close_detected] => 2015-10-14 11:15:55
)
1