note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 106866
    [sr_id] => 201501002896
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Road needs sweeping
    [requested] => 2015-09-30 10:13:01
    [updated] => 2015-10-07 10:15:36
    [expected] => 2015-10-07 10:13:01
    [address] => WARD 6 STITTSVILLE
    [created] => 2017-04-21 21:43:11
    [scanned] => 2017-04-21 21:43:11
    [close_detected] => 2015-10-07 10:15:36
)
1