note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 107121
    [sr_id] => 201501001530
    [status] => Closed
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2015-09-29 16:20:35
    [updated] => 2015-10-06 09:15:41
    [expected] => 2015-10-06 16:20:35
    [address] => WARD 8 COLLEGE
    [created] => 2017-04-21 22:24:28
    [scanned] => 2017-04-21 22:24:28
    [close_detected] => 2015-10-06 09:15:41
)
1