note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 107109
    [sr_id] => 201501001258
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / Mess Left Behind
    [requested] => 2015-09-29 15:25:40
    [updated] => 2015-09-30 11:55:19
    [expected] => 2015-10-01 15:25:40
    [address] => WARD 3 BARRHAVEN
    [created] => 2017-04-21 22:24:26
    [scanned] => 2017-04-21 22:24:26
    [close_detected] => 2015-09-30 11:55:19
)
1