note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 107044
    [sr_id] => 201500999884
    [status] => Closed
    [service_code] => 2000089-1
    [description] => Social Community Service / Graffiti / Vandalism / City of Ottawa
    [requested] => 2015-09-29 11:11:55
    [updated] => 2015-11-12 08:45:36
    [expected] => 2015-10-08 11:11:55
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-04-21 22:24:14
    [scanned] => 2017-04-21 22:24:14
    [close_detected] => 2015-11-12 08:45:36
)
1