note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 110960
    [sr_id] => 201500934123
    [status] => Closed
    [service_code] => 2000089-1
    [description] => Social Community Service / Graffiti / Vandalism / National Capital Commission
    [requested] => 2015-09-03 22:59:24
    [updated] => 2015-12-11 14:15:33
    [expected] => 2015-09-14 08:30:00
    [address] => WARD 17 CAPITAL
    [created] => 2017-04-22 21:26:09
    [scanned] => 2017-04-22 21:26:09
    [close_detected] => 2015-12-11 14:15:33
)
1