note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 110943
    [sr_id] => 201500933867
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Debris or litter on the road
    [requested] => 2015-09-03 19:31:47
    [updated] => 2015-09-09 08:15:17
    [expected] => 2015-09-10 08:30:00
    [address] => WARD 2 INNES
    [created] => 2017-04-22 21:25:52
    [scanned] => 2017-04-22 21:25:52
    [close_detected] => 2015-09-09 08:15:17
)
1