note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 110949
    [sr_id] => 201500933820
    [status] => Closed
    [service_code] => 2000178-1
    [description] => Garbage and Recycling / Solid Waste Collection / Garbage Collection / House Not Collected
    [requested] => 2015-09-03 19:04:25
    [updated] => 2015-09-04 12:25:13
    [expected] => 2015-09-07 08:30:00
    [address] => WARD 23 KANATA SOUTH
    [created] => 2017-04-22 21:25:53
    [scanned] => 2017-04-22 21:25:53
    [close_detected] => 2015-09-04 12:25:13
)
1