note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 110834
    [sr_id] => 201500932234
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Sunken or raised
    [requested] => 2015-09-03 11:56:39
    [updated] => 2015-09-17 11:15:25
    [expected] => 2015-09-10 11:56:38
    [address] => WARD 10 GLOUCESTER-SOUTHGATE
    [created] => 2017-04-22 21:24:53
    [scanned] => 2017-04-22 21:24:53
    [close_detected] => 2015-09-17 11:15:25
)
1