note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 110836
    [sr_id] => 201500932193
    [status] => Closed
    [service_code] => 2000099-2
    [description] => Bylaw Services / Graffiti on private property / Vandalism
    [requested] => 2015-09-03 11:49:59
    [updated] => 2015-10-14 17:15:04
    [expected] => 2015-09-09 11:49:58
    [address] => WARD 8 COLLEGE
    [created] => 2017-04-22 21:24:54
    [scanned] => 2017-04-22 21:24:54
    [close_detected] => 2015-10-14 17:15:04
)
1