note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 111990
    [sr_id] => 201500914897
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Road needs sweeping
    [requested] => 2015-08-27 20:44:20
    [updated] => 2015-09-02 09:15:18
    [expected] => 2015-09-03 08:30:00
    [address] => WARD 2 INNES
    [created] => 2017-04-23 04:43:33
    [scanned] => 2017-04-23 04:43:33
    [close_detected] => 2015-09-02 09:15:18
)
1