note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 114700
    [sr_id] => 201500868132
    [status] => Closed
    [service_code] => 2000157-1
    [description] => Roads Maintenance / Property damaged by city vehicle
    [requested] => 2015-08-10 17:00:16
    [updated] => 2015-08-20 10:18:37
    [expected] => 2015-08-17 08:30:00
    [address] => WARD 10 GLOUCESTER-SOUTHGATE
    [created] => 2017-04-23 19:24:40
    [scanned] => 2017-04-23 19:24:40
    [close_detected] => 2015-08-20 10:18:37
)
1