note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 114586
    [sr_id] => 201500866332
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Drain Cover Broken
    [requested] => 2015-08-10 11:48:29
    [updated] => 2015-11-23 14:15:42
    [expected] => 2015-08-12 11:48:29
    [address] => WARD 10 GLOUCESTER-SOUTHGATE
    [created] => 2017-04-23 19:24:17
    [scanned] => 2017-04-23 19:24:17
    [close_detected] => 2015-11-23 14:15:42
)
1