note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 115820
    [sr_id] => 201500846998
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Debris or litter on the road
    [requested] => 2015-08-02 14:44:43
    [updated] => 2015-08-04 14:15:33
    [expected] => 2015-08-10 08:30:00
    [address] => WARD 16 RIVER
    [created] => 2017-04-23 23:24:09
    [scanned] => 2017-04-23 23:24:09
    [close_detected] => 2015-08-04 14:15:33
)
1