note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 115810
    [sr_id] => 201500846899
    [status] => Closed
    [service_code] => 2000166-1
    [description] => Roads Maintenance / Waste Receptacle / Garbage Cans next to Roadways / Receptacle is full
    [requested] => 2015-08-02 11:44:29
    [updated] => 2015-08-06 14:16:39
    [expected] => 2015-08-10 08:30:00
    [address] => WARD 14 SOMERSET
    [created] => 2017-04-23 23:24:06
    [scanned] => 2017-04-23 23:24:06
    [close_detected] => 2015-08-06 14:16:39
)
1