note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 119533
    [sr_id] => 201500786814
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Blocked or flooded
    [requested] => 2015-07-12 22:35:44
    [updated] => 2015-07-14 12:15:31
    [expected] => 2015-07-20 08:30:00
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-04-24 20:24:22
    [scanned] => 2017-04-24 20:24:22
    [close_detected] => 2015-07-14 12:15:31
)
1