note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch.
Updates are coming soon....
[id] => 119494
[sr_id] => 201500786434
[status] => Open
[service_code] => 2000089-1
[description] => Social Community Service / Graffiti / Vandalism / Hydro Ottawa
[requested] => 2015-07-12 15:17:20
[expected] => 2015-07-22 08:30:00
[address] => WARD 7 BAY
[created] => 2017-04-24 20:24:14
[scanned] => 2017-04-24 20:24:14