note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 119484
    [sr_id] => 201500786380
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Sunken or Raised Drain
    [requested] => 2015-07-12 14:48:25
    [updated] => 2015-09-03 11:15:49
    [expected] => 2015-07-15 08:30:00
    [address] => WARD 18 ALTA VISTA
    [created] => 2017-04-24 20:24:11
    [scanned] => 2017-04-24 20:24:11
    [close_detected] => 2015-09-03 11:15:49
)
1