note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 119488
    [sr_id] => 201500786320
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2015-07-12 14:00:14
    [updated] => 2015-07-23 12:16:00
    [expected] => 2015-07-14 08:30:00
    [address] => WARD 10 GLOUCESTER-SOUTHGATE
    [created] => 2017-04-24 20:24:12
    [scanned] => 2017-04-24 20:24:12
    [close_detected] => 2015-07-23 12:16:00
)
1