note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 119452
    [sr_id] => 201500785879
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Dead animal on the road
    [requested] => 2015-07-12 06:42:33
    [updated] => 2015-07-14 14:15:47
    [expected] => 2015-07-14 08:30:00
    [address] => WARD 20 OSGOODE
    [created] => 2017-04-24 20:24:04
    [scanned] => 2017-04-24 20:24:04
    [close_detected] => 2015-07-14 14:15:47
)
1