note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 121364
    [sr_id] => 201500756336
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Blocked Drain
    [requested] => 2015-07-01 16:05:44
    [updated] => 2015-07-03 13:15:47
    [expected] => 2015-07-03 08:30:00
    [address] => WARD 8 COLLEGE
    [created] => 2017-04-25 05:44:17
    [scanned] => 2017-04-25 05:44:17
    [close_detected] => 2015-07-03 13:15:47
)
1