note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 121353
    [sr_id] => 201500756267
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Blocked or flooded
    [requested] => 2015-07-01 15:25:02
    [updated] => 2015-07-03 13:15:46
    [expected] => 2015-07-08 15:25:02
    [address] => WARD 17 CAPITAL
    [created] => 2017-04-25 05:44:11
    [scanned] => 2017-04-25 05:44:11
    [close_detected] => 2015-07-03 13:15:46
)
1