note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 121357
    [sr_id] => 201500756238
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Blocked or flooded
    [requested] => 2015-07-01 15:10:04
    [updated] => 2015-10-07 14:15:20
    [expected] => 2015-07-08 15:10:03
    [address] => WARD 11 BEACON HILL-CYRVILLE
    [created] => 2017-04-25 05:44:11
    [scanned] => 2017-04-25 05:44:11
    [close_detected] => 2015-10-07 14:15:20
)
1