note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 121318
    [sr_id] => 201500755865
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Debris or litter on the road
    [requested] => 2015-07-01 09:58:14
    [updated] => 2015-07-03 13:15:45
    [expected] => 2015-07-08 09:58:14
    [address] => WARD 8 COLLEGE
    [created] => 2017-04-25 05:43:38
    [scanned] => 2017-04-25 05:43:38
    [close_detected] => 2015-07-03 13:15:45
)
1