note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 121320
    [sr_id] => 201500755842
    [status] => Closed
    [service_code] => 2000081-1
    [description] => Roads Maintenance / Drain Covers on the Road / Drain Cover Off, Missing
    [requested] => 2015-07-01 09:43:36
    [updated] => 2015-07-03 13:15:44
    [expected] => 2015-07-03 09:43:35
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-04-25 05:43:39
    [scanned] => 2017-04-25 05:43:39
    [close_detected] => 2015-07-03 13:15:44
)
1