note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 123794
    [sr_id] => 201500718613
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Debris or litter on the road
    [requested] => 2015-06-17 12:04:42
    [updated] => 2015-07-08 15:15:34
    [expected] => 2015-06-24 08:30:00
    [address] => WARD 6 STITTSVILLE
    [created] => 2017-04-25 18:44:15
    [scanned] => 2017-04-25 18:44:15
    [close_detected] => 2015-07-08 15:15:34
)
1