note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 125883
    [sr_id] => 201500683132
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Debris or litter on the road
    [requested] => 2015-06-05 07:32:38
    [updated] => 2015-06-17 14:15:34
    [expected] => 2015-06-12 08:30:00
    [address] => WARD 23 KANATA SOUTH
    [created] => 2017-04-26 04:43:05
    [scanned] => 2017-04-26 04:43:05
    [close_detected] => 2015-06-17 14:15:34
)
1