note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 128179
    [sr_id] => 201500650374
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Debris or litter on the road
    [requested] => 2015-05-25 22:56:57
    [updated] => 2015-06-08 14:15:22
    [expected] => 2015-06-01 08:30:00
    [address] => WARD 4 KANATA NORTH
    [created] => 2017-04-26 10:25:07
    [scanned] => 2017-04-26 10:25:07
    [close_detected] => 2015-06-08 14:15:22
)
1