note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 128115
    [sr_id] => 201500649623
    [status] => Closed
    [service_code] => 2000157-1
    [description] => Roads Maintenance / Property damaged by city vehicle
    [requested] => 2015-05-25 16:24:42
    [updated] => 2015-05-27 15:16:06
    [expected] => 2015-06-01 16:24:42
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-04-26 10:24:50
    [scanned] => 2017-04-26 10:24:50
    [close_detected] => 2015-05-27 15:16:06
)
1