note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 128044
    [sr_id] => 201500648076
    [status] => Closed
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2015-05-25 12:07:33
    [updated] => 2015-05-26 12:16:18
    [expected] => 2015-06-01 08:30:00
    [address] => WARD 12 RIDEAU-VANIER
    [created] => 2017-04-26 10:24:34
    [scanned] => 2017-04-26 10:24:34
    [close_detected] => 2015-05-26 12:16:18
)
1