note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 128033
    [sr_id] => 201500647672
    [status] => Closed
    [service_code] => 2000162-1
    [description] => Roads Maintenance / General Operations / Road Damaged
    [requested] => 2015-05-25 11:02:57
    [updated] => 2015-05-28 12:15:44
    [expected] => 2015-05-26 08:30:00
    [address] => WARD 8 COLLEGE
    [created] => 2017-04-26 10:24:31
    [scanned] => 2017-04-26 10:24:31
    [close_detected] => 2015-05-28 12:15:44
)
1