note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 127991
    [sr_id] => 201500647528
    [status] => Open
    [service_code] => 2000088-1
    [description] => Social Community Service / Graffiti / Offensive / City of Ottawa
    [requested] => 2015-05-25 10:44:01
    [updated] => 
    [expected] => 2015-06-03 10:44:01
    [address] => WARD 3 BARRHAVEN
    [created] => 2017-04-26 10:24:20
    [scanned] => 2017-04-26 10:24:20
    [close_detected] => 
)
1