note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 128001
    [sr_id] => 201500647386
    [status] => Closed
    [service_code] => 2000164-2
    [description] => Roads Maintenance / Travelled Surface / Pothole on the Road
    [requested] => 2015-05-25 10:21:55
    [updated] => 2015-05-25 14:15:38
    [expected] => 2015-06-01 10:21:55
    [address] => WARD 11 BEACON HILL-CYRVILLE
    [created] => 2017-04-26 10:24:23
    [scanned] => 2017-04-26 10:24:23
    [close_detected] => 2015-05-25 14:15:38
)
1