note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 127940
    [sr_id] => 201500646565
    [status] => Closed
    [service_code] => 2000165-1
    [description] => Roads Maintenance / Sidewalks, Pathways and Trails / General Sidewalk Maintenance / Sidewalk is lifted or sunken
    [requested] => 2015-05-25 07:34:20
    [updated] => 2015-06-24 11:15:25
    [expected] => 2015-06-01 08:30:00
    [address] => WARD 23 KANATA SOUTH
    [created] => 2017-04-26 10:24:05
    [scanned] => 2017-04-26 10:24:05
    [close_detected] => 2015-06-24 11:15:25
)
1