note: ottwatch isn't re-scanning SRs to detect updates yet; so what you're looking at is just the state of the SR when it was first detected by OttWatch. Updates are coming soon....
Array
(
    [id] => 128653
    [sr_id] => 201500642095
    [status] => Closed
    [service_code] => 2000164-1
    [description] => Roads Maintenance / Travelled Surface / Road needs sweeping
    [requested] => 2015-05-22 12:32:33
    [updated] => 2015-05-28 12:15:41
    [expected] => 2015-05-29 12:32:33
    [address] => WARD 9 KNOXDALE-MERIVALE
    [created] => 2017-04-26 17:43:19
    [scanned] => 2017-04-26 17:43:19
    [close_detected] => 2015-05-28 12:15:41
)
1